Sovereign Online Banking Review
A review of Sovereign online banking points out that while some customers are happy with the convenience of this service the bank has a number of complaints online as well. Until Sovereign Bank was acquired by acquired by Santander, consumers had nothing but praise for the institution, but since the acquisition a number of customers have made complaints about customer service, overdraft fees, and unfair charges or deceptive practices. FNB online banking and other choices offer the same convenience, and have far fewer complaints concerning the services available. Sovereign online banking is one choice, but this may not be the best option if the online complaints and reviews are honest and accurate.
Few consumers rate Sovereign as the best online banking choice. Consumers report that the bank charges overdraft fees on customers who have not opted in for this service, and that going a single penny over could result in a forty dollar overdraft fee. Sovereign online banking is not affected by bank hours, because everything is handled online, but some customers say that the online banking system is slow to get updated and frequently behind. TCF online banking does not have this issue, and many consumers have closed out an account at Sovereign and opened one at another institution instead.
Sovereign online banking is one choice that many bank customers warn to stay away from. There are positive reviews online for this bank, but the number of negative reviews is much larger. Online banking is convenient, but if a bank has poor customer service and account issues on a frequent basis the convenience factor will soon disappear. It is easy to open online bank account using the Internet, but the bank chosen should be evaluated carefully. Sovereign offers many online services, but according to some consumers this bank is far from the best choice for most people.